playrummy
playrummy
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This app is available for your device
playrummy
This app is available for your device
Contact
+91 5358018533
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playrummy?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first ensure your internet connection is stable with a strong signal. Wait for a few seconds after clicking "send OTP" before checking for the verification code. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. This will ensure that you can log in and play the updated app without any issues. Once downloaded, you can access the newly updated app and start playing.
Q1: What is the minimum withdrawal amount in the playrummy?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means you can only cash out the rewards you've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC details within this app, which includes saving your Aadhaar card, UPI, and all bank details. This information is necessary for the app to function properly. Please ensure all details are accurate and up to date for a seamless experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours for resolution. This delay may extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned while playing games with the bonus amount. Any winnings from bonus play can be withdrawn, but the bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and ensure your withdrawal request is being processed. If it's not showing up, don't worry as the funds should be added to your wallet account within 24 hours. If the problem persists, you can reach out to their care centre for assistance.
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